USpin Casino Privacy Policy

At USpin Casino, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you access and use our platform at uspin.me. By registering an account or using our services, you acknowledge that you have read and understood how we handle your data. We encourage you to review this document carefully before using any features of our casino.

1. Who We Are

USpin Casino is operated by Prime Web Ops SRL, the data controller responsible for your personal information. Our platform is licensed under the jurisdiction of Anjouan (Union of Comoros), and we operate in accordance with applicable data protection laws. If you have any questions about this policy or how we process your data, you may reach us at support@uspin.me at any time — our support team is available 24/7.

2. Information We Collect

When you create an account at USpin and use our services, we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full name, date of birth, and gender
• Email address and phone number
• Residential address and country of residence
• Username and account login credentials
• Government-issued identification documents (for KYC verification)

2.2 Financial and Transaction Data

• Payment method details (e.g., Visa, MasterCard, Skrill, Neteller, MuchBetter, cryptocurrency wallet addresses)
• Deposit and withdrawal history, including amounts and timestamps
• Information related to minimum deposit (€20) and minimum withdrawal (€20) thresholds
• Currency preferences, including EUR and supported cryptocurrencies (BTC, ETH, LTC, USDT)

2.3 Technical and Usage Data

• IP address, browser type, and device information
• Cookies and session identifiers (see our Cookie section below)
• Pages visited, games played, and interaction logs on uspin.me
• Login timestamps and session duration data

2.4 Behavioural and Gaming Data

• Betting history, slot activity, and live casino participation
• Bonus usage, free spin activity, and promotion participation
• VIP programme engagement and cashback redemption history

3. How We Use Your Information

At USpin Casino, we use the data we collect for several clearly defined purposes. We process your information in accordance with our legal obligations and legitimate interests as an online gaming operator:

• To verify your identity and complete KYC (Know Your Customer) checks before processing withdrawals
• To manage and maintain your account and ensure secure uspin login functionality
• To process payments, deposits, and withdrawals — including pending processing within under 4 hours following KYC verification
• To provide access to our full library of 6,000+ games, including slots, live casino, sports betting, and esports
• To deliver welcome bonuses, weekly promotions, and cashback offers to eligible players
• To communicate with you via email or live chat regarding your account, transactions, or promotions
• To comply with anti-money laundering (AML) regulations and responsible gambling requirements
• To detect and prevent fraud, unauthorised access, or any misuse of our services
• To analyse usage patterns and improve our platform's functionality and user experience

4. Cookies and Tracking Technologies

Our USpin platform uses cookies and similar tracking technologies to improve your browsing experience and ensure all features function correctly. Cookies help us remember your preferences, maintain secure sessions during uspin casino login, and analyse site traffic.

We use the following types of cookies:

• Essential Cookies: Required for core functionality such as account authentication and session management
• Analytical Cookies: Used to understand how players interact with our site and improve performance
• Marketing Cookies: Help us serve relevant promotions and offers based on your activity
• Preference Cookies: Store your language and currency settings for a personalised experience

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our services.

5. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:

• Payment Processors: We share necessary financial data with payment service providers (e.g., Skrill, Neteller, MuchBetter, Interac, Visa, MasterCard) solely to process your transactions
• Game Providers: We may share session data with our gaming partners (such as Pragmatic Play, Evolution, Play'n GO, and others) to deliver their content
• Regulatory Authorities: We may disclose data when required by law, court order, or our licensing jurisdiction (Anjouan, Union of Comoros)
• Fraud Prevention Services: We work with third-party verification providers to conduct identity checks and prevent fraudulent activity

6. Data Retention

At USpin Casino, we retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and financial obligations. If you request deletion of your account, we will process this in accordance with applicable law. Certain records may be retained longer where required by our licensing authority or anti-money laundering regulations.

7. Your Rights

As a user of our USpin platform, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you
• Right to Rectification: You may ask us to correct any inaccurate or incomplete information
• Right to Erasure: You may request deletion of your data, subject to legal retention obligations
• Right to Restriction: You may request that we limit how we process your data in certain circumstances
• Right to Portability: You may request a machine-readable copy of your data
• Right to Object: You may object to certain types of data processing, including direct marketing

To exercise any of these rights, please contact us at support@uspin.me. We will respond to all legitimate requests within a reasonable timeframe.

8. Data Security

We take the security of your personal information seriously. Our USpin Casino infrastructure employs industry-standard encryption, secure socket layer (SSL) technology, and robust access controls to protect your data from unauthorised access, alteration, or disclosure. Despite our best efforts, no method of online transmission is entirely risk-free, and we encourage you to keep your login credentials confidential.

9. Third-Party Links

Our USpin website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those external platforms. We encourage you to review the privacy policies of any third-party site you visit through links on uspin.me.

10. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will notify you via email or a prominent notice on our website. Continued use of our platform following any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at USpin Casino, please do not hesitate to reach out to us:

• Email: support@uspin.me
• Live Chat: Available 24/7 directly on uspin.me
• Operator: Prime Web Ops SRL

We are committed to addressing your privacy concerns promptly and transparently, and we welcome any feedback that helps us improve our data protection practices.